Report an Outage
First, let’s find out whether it’s your place or ours.
- Restart your router: unplug it, wait 30 seconds, plug it back in.
- Check whether one device is affected or all of them.
- Check the cable at the wall socket is seated.
Still down? Let us know.
Log in to your account to report it. We already know your address and building, so it gets to us fastest that way.
If you need to talk to someone now, call 1-888-270-2658 or write to support@boltinternet.ca.