Change your plan

In this article you will learn: how to upgrade or downgrade your Bolt internet plan through the Customer Portal.

You can review your current plan and change to another available Bolt plan through the Plans & Service section of your Customer Portal. The plans and prices shown are based on what is available at your service address.

Steps

1. 1
   Sign in to your Bolt Customer Portal.
2. 2
   Select Plans & Service from the menu.
3. 3
   Review your current internet plan and any active add-ons.
4. 4
   Select Edit Plan.
5. 5
   Choose the new plan you want.
6. 6
   Review the new monthly price, effective date and any prorated charge.
7. 7
   Select Confirm Change to complete your request.

When your new plan takes effect

• Upgrades take effect immediately. You are charged a prorated amount for the remaining days in your current billing cycle.
• Downgrades take effect at the beginning of your next billing cycle.
• Prices shown in the portal exclude applicable taxes.