Getting started

Articles in this category

What speed should I choose?
How to pick the right speed for the way your household uses the internet.
What is Bolt?
Who we are, why we exist, and where you can get Bolt.
How do I sign up?
Two ways to sign up: our website, or your building’s Kurnl marketplace.
How quickly can I get connected?
Minutes if your building is pre-wired, a few days if it isn’t.
What equipment do I need?
What we provide, what you need, and when a cable beats Wi-Fi.
Moving into a Kurnl building
What to expect when your new building already has Kurnl fibre.

Still Stuck?

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Message us
Chat with us 24/7 for quick answers — or connect with our team weekdays, 8am–4pm PT.
Call us
1-888-270-2658. Same hours, same people.
Email us
support@boltinternet.ca. Answered the same day by a real person.