Billing & plans

Articles in this category

Change your plan
How to upgrade or downgrade your Bolt internet plan through the Customer Portal.
Failed payments
Why a payment may fail, what it means for your Bolt account and how to resolve it.
Payment methods
Which payment methods you can use to pay for your Bolt internet service.
Promotions and discounts
How Bolt approaches promotional pricing, the Bolt Speed Test and loyalty pricing.
Understanding your bill
What each line on your invoice means and how your balance adds up.
Bolt’s cancellation policy
Cancel any time, no fee, and get unused days refunded.

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