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My account

  • Getting started6
  • My account7
  • Billing & plans6
  • Internet & Wi-Fi7
  • Troubleshooting7
  • Policies & Legal4

Articles in this category

  • Update payment information

    Swap your card through the Customer Portal and Stripe in a few clicks.
    →
  • Create an Account

    The five steps from checking your building to your first login.
    →
  • Navigating your online account

    What lives where in your Bolt account, section by section.
    →
  • How to change your email address

    Update the email on your account and verify it within the hour.
    →
  • How to view your Bolt invoices

    Find, view and download any invoice from your account.
    →
  • How to manage notifications and communications from Bolt

    Choose which notices you get, and whether by text or email.
    →
  • Bolt account security

    How Bolt protects your account, and what to do if something looks wrong.
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  • Email us

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    support@boltinternet.ca. Answered the same day by a real person.

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