Why is my Wi-Fi network not appearing?

In this article you will learn: what to do when your Bolt Wi-Fi network does not appear in your device’s available network list.

If your Wi-Fi name is missing, the issue may be with your device’s Wi-Fi settings, your distance from the router or the router itself.

Steps

1. 1
   Confirm that your router is plugged in and powered on.
2. 2
   Make sure Wi-Fi is turned on and airplane mode is turned off on your device.
3. 3
   Move closer to the router and refresh the list of available networks.
4. 4
   Turn your device’s Wi-Fi off, wait a few seconds and turn it back on.
5. 5
   Check whether the network appears on another device.
6. 6
   Restart the affected device.
7. 7
   Restart your router and wait several minutes for the Wi-Fi network to reappear.

If the network does not appear on any device after restarting the router, contact Bolt Support.